Tag Archive: Philosophy

Blink To Win

As kids we’re taught that the way to win a staring contest is to not blink. We’re supposed to keep our eyes open longer than our opponent and not blink. But, have you ever considered that if no one blinks, both players lose? I mean sure, by the technical rules of the game, no one is a winner, but if no one is a winner then, aren’t both players losers? Watch this parody of commentators covering a Staring Contest “event” and then try to tell me both players aren’t losers if neither blinks.

The other night I voluntarily watched, in the theater, Something Borrowed. If you haven’t seen it, you really should. It’s well scripted, with witty dialogue and an outstanding performance by John Krasinksi. There’s a great many themes, but one of the most important, I think, is the the least discussed or acknowledged: The Staring Contest. In the movie, we have two people who want to be together. They deserve one another. They should be together. But, neither has the confidence to express their feelings to the other. This leads to both characters being miserable with other people, instead of being happy with each other. Neither character wanted to blink. Neither wanted to make the first move. Tragic.

Sometimes you have to think about things in a different light. I try to do this all the time. Maybe too much. But, I think I’m on to something in this case. Have you been out with a group of friends when the topic for where to eat comes up? Have you been part of the misery that is, everyone not wanting to make a decision or a recommendation and instead electing to just be agreeable? Painful, right? That’s everyone choosing not to blink.

Blinking takes courage. It holds you accountable. You’re on record as being the person who blinked. Could this be why everyone middle school dances are always portrayed in movies as the girls on one of the gym and the boys on the other, with only a handful of couples in the middle? Rejection is certainly a deterrent from blinking. We fear rejection by default. We’re conditioned to be fearful of it. And why not? It stings.

In Malcolm Gladwell’s book, Blink, he discussed at length, with great examples that our brains are smarter than we think. Our ability to make smart decisions quickly is there, but we’re conditioned not to make decisions quick because when we do they are considered rash and irresponsible. We applaud the person who takes a methodical approach to solving a problem or reaching an answer and we frown upon the person who is quick to arrive at an answer. There’s a litany of data that discusses the psychology of jurors and how even when they know “their answer” they deliberate longer so that they can feel better about the decision they arrive at.

But, the world needs blinkers. We need people are willing to take the lead, make a decision, be bold and go after what they want. Maybe, that’s why I love blinking so much. I love being on the offensive. Ironically, as I kid, I was also pretty awesome at playing the staring contest game. Guess, I’m just lucky!

The Four Agreements

Came across the concept of “The Four Agreements” earlier tonight.

  1. Be Impeccable with your Word: Speak with integrity. Say only what you mean. Avoid using the Word to speak against yourself or to gossip about others. Use the power of your Word in the direction of truth and love.
  2. Don’t Take Anything Personally: Nothing others do is because of you. What others say and do is a projection of their own reality, their own dream. When you are immune to the opinions and actions of others, you won’t be the victim of needless suffering.
  3. Don’t Make Assumptions: Find the courage to ask questions and to express what you really want. Communicate with others as clearly as you can to avoid misunderstandings, sadness and drama. With just this one agreement, you can completely transform your life.
  4. Always Do Your Best: Your best is going to change from moment to moment; it will be different when you are healthy as opposed to sick. Under any circumstance, simply do your best, and you will avoid self-judgment, self-abuse, and regret.

It’s interesting.  I’m not a philosophy kind of guy, but I can definitely see how The Four Agreements could play a role in where I’m going in 2011.

Apples Vs. Oranges

If you’ve been around long enough you’ve heard the idiom, “well, that’s like comparing apples and oranges.”  The idea of course is that you can’t compare an apple against an orange, because they are inherently different things.  Some example of how this would play out are:

  • Sports car vs. SUV: you can’t compare a car designed for speed that holds 2 people against one that’s designed for holding 6 people and hauling stuff.
  • Baseball vs. Hockey: you can’t compare two completely different sports; especially when one is played on ice and the other on a field.
  • The Beatles vs. The Killers: you can’t compare music from the 60s with music from the 2000s.
  • Babe Ruth vs. Alex Rodriguez: you can’t compare two different eras of baseball because the equipment, technology, travel, etc. were too different.
  • The Shining vs. The Catcher In The Rye: you can’t compare Stephen King’s horror work against the great american novel; the genres are too different.
  • Your First Crush/Love In Middle School vs. Your Wife: you can’t compare your emotional maturity at 14 against your emotional maturity at 20-something.

On the surface, you’d believe that the logic for why you can’t compare apples against oranges, or as listed above, The Beatles against the Killers.  For years, I abided by that same concept.  My dad and I would try to debate if Michael Jordan was a better player than Wilt Chamberlin or some other player.  And, inevitably we’d end up agreeing to disagree because you can’t compare guards against centers, different eras, different rules they played under, etc.

But, I’m here to tell you today, that I think it’s a cop out when people say you can’t compre apples against oranges.  Granted it’s not easy, but it can be done.  Often the problem is people don’t want to put in the effort to define the criteria to use for comparing the apple against the orange.  For example, I’ve been in meetings where someone will say, “you can’t compare Facebook against TV, they’re simply too different.  It’s like comparing apples and oranges.”  Really?  You’re trying to tell me that we couldn’t develop criteria to compare those two options?

I can give you 5 different ways to compare:

  1. Straight up cost
  2. Reach
  3. Ability/ease to target
  4. Steps to convert (whatever the conversion is)
  5. Speed to launch

Now, granted you may not like comparing Facebook against TV, using that criteria, but the fact is, we can do it.  Too often we fall into the habit of relying on what we know and our comfort level with things…not to mention, we also try to avoid conflict.

Conflict, you say?  Well, my favorite example of this is when your current significant other asks you how they stack up against previous ones.  Of course, the “correct” answer is, “well you can’t really compare, you’re all unique, with different features, pros, cons, but the fact of the matter is I’m with you right now.”  In a work scenario, this situation comes up when you’re asked to evaluate your staff (or as it was known at ConAgra Foods, “force rank”).  How do you compare a designer against a strategist?  What about a business analyst against a quality assurance manager?  Clearly, you can’t because they are apples and oranges.

Folks, the reality is, you can compare anything, so long as you establish the evaluative criteria.  Rarely, is this done, which leads us to supporting the cop out of “you can’t compare apples and oranges.”  Make the time and effort up front to develop truly meaningful criteria for evaluating options, people, decisions, platforms, etc. If you do, not only will your decisions be smarter and more well informed, but you’ll also be in a position to better determine if your decisions were the right ones.

Consequences

Every decision and every choice you make has consequences. Even when you think you’ve made the right choice there consequences. To me the question is will you make your decisions based on the potential consequences or will you simply make the decision you want to make. Believe me, they are two different things.

Too often we make decisions based on the potential consequences. This isn’t necessarily a bad thing. But, I think it often leads to bad decision making. We play out in our heads what the potential consequences will be. The reality is, we won’t know what they are until we make the decision. And, there is the rub. See, if we don’t make the choice, we’ll never know the real consequences.

Now, of course the other option is to simply not even care about the consequences. But, our society frowns on this approach. It comes across as careless and selfish. It might very well be the case.

Whether you try to play out the consequences or simply ignore them the reality is every decision, every choice has consequences. Many of the consequences you won’t like. But, if you’re going to make a decision, you’ll need to be ready to deal with them.

ReThinking Mixing Friends And Business – Part III

This is part II of a three part set of posts on ReThinking Mixing Friends And Business. Part I can be seen here. Part II can be seen here.

Eventually you’ll find yourself in a situation where you and your friend are actively engaged as business partners.  In my line of work, this means your friend is either:

  1. A client
  2. A publisher
  3. A 3rd party partner

I’ll be honest with you, this is a really tough situation.  My clients have been my friends in the past.  Heck, my agencies (when I was client side) have been my friends.  It’s make for a tricky working relationship.  But, it’s 100% possible to not only maintain your friendship, but also to collaborate on amazing work.  I’m serious.  Here’s the key – honesty.  Yeap, it’s that simple.  As Bill Joel crooned, “honesty, is such a lonely word…and mostly what I need from you.”

Why do I say honesty?  Well, too often (and I’ve been guilty of this) we hold back our true thoughts, feelings, and opinions because we don’t want to hurt our friend’s feelings.  This doesn’t help anyone.  The friend, doesn’t receive the feedback they need to be better and mediocre work ends up getting created.  Both parties need to be focused on COUNTING UP, not COUNTING DOWN.  Here’s what I mean.  People who are counting down are clearly focused on getting out of the situation.  They’re counting down days till the project is over as opposed to counting up and looking forward to the next project.

Perhaps, more important than honesty is commitment.  Both parties need to be committed to making the situation work and ultimately succeed.  In my experience, this is where things often go wrong.  Someone loses the drive to make things work.  When that happens, they start counting down.

It’s too easy to start planning an exit strategy when things get tough.  We try to comfort ourselves by saying things like, “maybe we should cut our losses now so we can keep the friendship in place.”  Guess what?  It doesn’t work that way.  I can tell you from recent experience that when you start counting down, you’ll lose your friend and the business.  That’s why honesty is so important.  You need honest and open dialog to ensure that the business relationship and friendship are protected.

Look, working with your friends is never an easy proposition.  Emotion will always get in the way of rationale thinking.  That’s ok, we’re human.  When we lose that emotional aspect, we stop being human and we start becoming robots.  Whether your managing your friend, working for them, or working with them it’s a tough situation to manage.  However, all of the situations and relationship hierarchies can be successful.  You simply need to be committed to creating success.

Never Compromise

I had a beer this evening with my good friend and colleague Mike Fetrow.  Part of our discussion centered around the face people know they need the quality of $300 boots, but would rather purchase $100 boots because it’s all they can afford right now.  If you will, rather than buy the quality product what they really need (usually costs more)…something that will last them years, people would rather simply “save” their money and spend much less on an inferior product.

Well, you know what they say; you get what you pay for.  My mom was a big believer in buying quality handbags.  Her opinion was that it was cheaper in the long run to buy a quality bag than a cheap low quality one.  The reason being, you’d need to replace the cheap bag so frequently that you’d eventually end up paying more than the quality bag’s cost.

For what it’s worth in our discussion, boots were a proxy for websites.  As I was driving home I got to thinking about other items that you shouldn’t skimp on.

  1. Watches
  2. Shoes
  3. Belts
  4. Sunglasses
  5. Socks (trust me)
  6. Mattresses
  7. Pillows
  8. Towels
  9. Silverware
  10. Wine Glasses
  11. Speakers
  12. Office Chairs
  13. Vodka

Eclectic list…but I think it’s a good one.

I’m Work In Progress

In the movie, A Bronx Tale, Colagero (Deniro’s character’s son) laments, “The saddest thing in life is wasted talent, and the choices that you make will shape your life forever.” I don’t have many talents. If this were the movie Rudy, you’d hear the janitor saying to me, “Adam, your 5 foot nothing, a 100 and nothing, without a shroud of athletic ability…”

There’s really only one talent I have and unfortunately it’s not the ability to fly. No, my talent is the insane ability to quickly absorb and subsequently process mass amounts of information. On a given day, I read anywhere from 5,000 – 7,000 tweets and 100 – 150 posts/articles. All those links I share via twtter are all things I’m reading or read. It’s not just the reading though. Lots of people can speed read. But, for whatever reason, I can digest the info and almost at the same time begin thinking about how to apply it to some challenge. Why this is, I have no idea. But, I’m thankful every day that I can do it. I know, it’s a lame talent, but it’s what I was given.

I’m not perfect. I’m not even in perfect’s shadow. I’m not an expert either. In fact, on my best day, I’m insanely frustrated with myself for not being better. It’s the thought that I can’t be flawless and yet the industry, my clients, my team, and I expect it that keeps me on a relentless pursuit to be better.

Every day you see me, talk to me, trade a tweet with me – I’m work in progress. Hopefully, I’m better on that day than I was the day before. In our industry we hate sharing work in progress. After all work in progress isn’t perfect. It isn’t ready to be shared. It can be unfairly critiqued because it’s not the final perfect product.

Me, I like the feedback. I like being judged. It makes me hungrier. I take the feedback, process it, and figure out how I can use it to make be better. I’m trying not to waste my talent.

Yes, I’m work in progress. Beta, really…and I’m ok with that. It means I haven’t reached my ceiling. It means I can still be better. So you tell me – how can I get better?

Comments Are Not Conversation

Brilliant, Vanity is definitely my favorite sin.

Clients Letting Us Do “Good Work”

I have an issue with how we, in the undustry, look at clients. Too often we get caught up in this desire to do “Good Work.” Many agencies and people view good work as the ability to do things that are “creative,” “out of the box,” “showcase worthy,” or “award worthy.”

I disagree. “Good Work” is work that drives our clients’ business. Good work is work that generates results. Good work is work that makes our clients look and makes us look like good partners.

Good Work, is not always about being edgy, different, or new. Often, good work can be considered boring. But, boring can be good work. We need to remember that fact and be happy to be doing good work that while not sexy, makes a real impact.

About
Head of Social Media at Walgreens. Interactive marketer, innovator, boat rocker, continuous learner, movie lover, risk taker, dad and all around good guy. I'm always up for a spirited conversation. These are my thoughts and ramblings, not those of my employer.
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