Tag Archive: Lexus

The Non Popular Question About The P&G Digital Night

Long story short:

  1. P&G hosted an event called Digital Hack Night.
  2. The event was designed to immerse, educate, and demonstrate the power of digital marketing to it’s marketing directors
  3. The brought in sharp minds like David Armano, Peter Kim, Kelly Mooney and leaders form Google, MySpace, Facebook also attended. Note, Twitter did not attend.
  4. The backbone to the event was a contest to raise money for charity by selling t-shirts. The combination of P&G Marketing Directors, famous peeps, and leaders were split into 4 teams. Each team competed to see who could rake in the most cash.

That’s all I’m going to cover about the event. Other people have given it better and more thorough coverage. You can read about it here, here, here, and here.

I’ve found most “leaders” to rarely establish a serious position, rock the boat, or be controversial.  Instead they focus on being “politically correct.”  By politically correct, I mean not choosing a side – instead opting to find pros and cons with both sides.  Since no one else will ask the difficult questions, I felt I should.  That’s my style.

What I want to focus on is this quote from Peter Kim

At the end of the evening, P&G’s CMO Marc Pritchard remarked that in the future, all employees should get involved in activating connections similar to what had just been witnessed.

I posted the following on Peter’s site:

Peter-
Nice recap. If the future is that all employees should be involved in activating their connections 3 things must happen:

  1. Employees should be rewarded for the impact they make – this changes compensation structures
  2. Personal brands must be embraced and supported; with rules needing relaxation so that employees aren’t being stifled – can a corporate company really embrace this?
  3. Partners will need to be held accountable as well. – If employees are expected to do this, shouldn’t their agencies, packaging suppliers, etc.

At the and of the day the question I want to pose to the community (though few will actually answer) is at what point does this simply become just a very large pyramid scheme, that’s backed by one of the largest and most powerful companies in the world? Is this the future of marketing?

There’s been a lot of debate lately about personal brands. Specifically, the question has been raised about how important they are and if people should put their name (aka their brand) first or their companies. Make no mistake, the digital experts that were brought to Cincinnati for the event leveraged their personal brands big time.

P&G in effect is asking for people (albeit indirectly) to establish personal brands, grow the size of their virtual and real rolodexes, and leverage their personal brand in combination with their network size for the GREATER good of the company.

One part of me says, right on, EXACTLY. After all shouldn’t you support the company you work for? When I worked at ConAgra Foods, I traded Heinz Ketchup for Hunts and Nathan’s for Hebrew National. In general I embrace the brands I work on. I now work on Rite-Aid. You can be sure I’ll be getting my prescriptions there and not anyone else.

Here’s the million dollar question. Should employees, vendors, and partners be compensated for doing this or should it simply be part of the job?

Think about it. You are leveraging your personal network and brand for the greater good of your client and company. That’s not exactly in the job description :) It doesn’t mean you shouldn’t do it, but it begs the question, no?

Let’s say I work for BMW and I convince 10 of my friends who were leaning towards Lexus to buy a BMW.  Let’s take a round number like $50,000 and call that the value of each car.  In effect, didn’t I generate $500,000 in sales for BMW?  Didn’t I do the job of the dealer, the ad agency, the TV spot, the web site, etc.?  Yet, in most cultures I’d never be compensated for extending myself.  What happens if person #2′s BMW has a boat load of problems.  It’s my reputation that gets sullied.  Remember, I convinced him to go BMW over Lexus.

This isn’t that far fetched.  Do you know how many people I got to switch to Peter Pan peanut-butter (subsequently people were pissed at me after Peter Pan announced it had salmonella) or choose Nikon over Canon when I worked on those brands?  100s if not 1000s.  If companies are going to want people to become brand advocates that establish brands, grow personal networks, and ultimately tap that network for the good of the company, there needs to be a change in how we compensate our employees.  At least that’s what I think.

Where do you stand?

Lexus Films So Desperate

I’ve been watching Tiger Woods play the U.S. open on 1 leg and kick some serious ass. Throughout the Open Lexus has been running commercials promoting their full line of vehicles. These commercials introduce us to 4 professional golfers, who all have pithy nicknames, and ultimately ask the watcher/consumer to visit MyOwnPursuit.com to see the full film.

Given that Lexus competes directly against BMW, I found it sad and a little pathetic that they are essentially copying BMW’s playbook from about 8 years ago. If you remember BMW launched a revolutionary campaign called BMW Films that featured James Brown, Madonna, and others.

Not only were the ads from Lexus boring and not create any reason for me to go to the site, they failed to leverage search engine marketing. Let’s assume I didn’t remember the URL, well surely the ad would be so amazing that I’d at least remember the content. Well go to Google and search for Lexus Films, or Lexus Annika, or Lexus U.S. Video, etc. you’ll get nothing except ads for that drive you to Lexus.com. This would be ok, except for the fact they aren’t featuring the ads nor the “film” on the home page.

Oh and their site doesn’t load the home page feature area in Safari. Good job guys.

Priceless.

What is a Gold "L" Worth?

Lexus owners have always made me laugh…well just a little bit. If you break down the luxury market you get the following:

1. BMW
2. Audi
3. Lexus
4. Infiniti
5. Acura
6. Mercedes Benz
7. Jaguar
8. Cadillac
9. Saab
10. Volvo

When I say luxury I don’t mean Bentley :) That’s a whole different market. So let’s split the above into two categories:

1. Independant (not part of a car franchise or owned by a holding company)
2. Non-Independant (owned by a holding company)

If we do that you get this:

1. Independany: BMW, Mercedes Benz
2. Non-Independant: Audi (Volkswagen), Lexus (Toyota), Infiniti (Nissan), Acura (Honda), Jaguar (Ford), Cadillac (General Motors), Saab (General Motors), Volvo (Ford)

In the non-independant segment many of the luxury cars borrow from and/or built on similar platforms as their non-luxury brethren. In other words, many times the same guts of a car can be found in a cheaper make and model.

What I don’t understand is why anyone would pay more for the same car just to get the logo. So let’s pick on Lexus owners because they are really easy targets.

Specifically let’s look at the Lexus ES 350 and the Toyota Camry XLE. The following is a compariosn form CarsDirect.com that compares the 2008 model years.

Lexus vs. Toyota

On the high end of the pricing, you get to pay just over $11,000 for a Gold “L” and 4 extra horse-power. Yeah that makes a lot sense :) Yet, you ask a Lexus owner why they didn’t just get the Toyota version and you’ll hear a variety responses none of which make any sense. Look, if you want to drop a extra 11K because you have that money sitting around, cool! Good for you. But, don’t try and convince me or anyone else that you aren’t essentially driving a Toyota.

Well I guess we know the value of that gold “L” now…$11,000. And let me say, that’s $11,000 well spent.

About
Global Head of Digital Marketing & Social Media at Campbell Soup Co. Running a marathon at a sprinter's pace. Love ironing and my

kids, but not necessarily in that order. I'm always up for a spirited conversation. These are my thoughts and ramblings, not those of my employer.
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