Tag Archive: Interactive

5 Key Interactive Trends To Master In 2010

If You Believe In The Web, You Need To Believe In Pepsi

In case you haven’t heard, Pepsi is going to forego their traditional massive spending during the Super Bowl.  Since 1987 Pepsi has pumped more than $140 million dollars into Super Bowl advertising…and yet still remains the #2 player, behind Coke.  This year, instead they’re going to shift their strategy to a year long marketing platform that’s centered around the Pepsi Refresh Everything site.  Per the WSJ, Pepsi says it will spend 60% more on online ads in 2010 than it did this year. It will be relying largely on Web ads and public relations to market its Pepsi brand because, it says, that’s the best way to reach younger audiences— Pepsi’s primary target—and to keep consumers involved with its brand.”

Wait a second.  So Pepsi is going to invest their money in channels that are better aligned with their target audience?  It really makes me wonder, why this wasn’t being done previously.  But, that’s another story for another day.

Teresa Lindeman of the Pittsburgh Post Gazette does a great job of covering the situation here.  My high level point of view is covered in the article.  In this post, I want to dig a little deeper.   This is huge.  This is game changing.  If you’re in the marketing and advertising business you should be paying serious attention to what Pepsi is doing.  And if you’re in the interactive space (eg digital agency, digital strategist, interactive media planning/buying, etc.) you need to be not only paying attention, you NEED to believe in what Pepsi is doing.  You NEED to root for Pepsi.  Even if you drink Coke or your client is RC Cola, you need to root for Pepsi to succeed.

Why?  Because, what Pepsi is doing has never been done before.  They’ve traded TV (the old, the traditional, the standard) for the web (social, interactive media, social, etc.).  They didn’t augment.  No, this is a straight up trade.  With a straight up trade, we’ll literally be able to look back on this decision and determine if it was a great idea or a bad idea.  If you’re one of those traditional, stodgy, old media supporters you should be concerned.  If you’re a new media, social preaching, the web is where it’s at person, you should be concerned.

If Pepsi succeeds, the infusion of capital and support for interactive will skyrocket.  The wheels will be greased.  The room will be warm.  Brand managers and marketers will be leaning forward and very receptive to all the things they’ve ignored or challenged for years.  Pepsi’s success would prove that interactive can scale, move the needle, be measurable, and drive business objectives.  We won’t be on the outside looking in anymore.  We won’t be struggling to “sell” clients and decision makers on the value of interactive.  People who have for years roadblocked the investment into interactive will come under scrutiny, be replaced, or need to change their tune pretty damn quickly.

But, if Pepsi fails.  If Pepsi misses. If they lose share.  If Pepsi leadership acknowledges this was a mistake.  If any of those things happen, the old guard will have won.  They will be able to point to Pepsi as the case study that proves interactive is a supporting player, not a lead horse.  Budgets will be re-re-allocated back to traditional media.  The traction made by marketers like me with clients will be undone and it will be like starting from ground zero.  CMOs will have no reason to invest in interactive.

This is a pivotal point in the evolution of interactive.  Pepsi’s success or failure will be a measuring stick for years to come.  If you’re tired of churning out FSIs, cutting 30s, and producing seemingly mindless unemotional “hard working” ads you have to believe in Pepsi and be rooting for them to win.

I’ll be watching the game, but I’ll be watching Pepsi even more closely.

"I’ve Worked In Digital"

It completely irks me when people try to make it seem like they understand the digital space by saying, “I’ve Worked In Digital.” It means absolutely nothing. I worked at a Dairy Queen when I was a kid; does that somehow make me an expert in the QSR industry? Of course not.

The most recent example of this comes from Nancy Hill, the newly elected President and CEO of the 4A’s. The full interview can be found here. However, the real meat comes in the form of this quote, “I’ve worked in digital, I’ve worked in every type of media. It’s less about what I bring from a gender standpoint than what I bring from a background standpoint.” Again, just because you’ve worked on some “digital” things doesn’t mean you’re an expert and it certainly doesn’t mean you can claim it as a benefit in your background.

The first giveaway, in my opinion, when some says “I’ve Worked In Digital” that makes it clear they don’t get the space is that they used the word “digital.” The category and discipline we live and breathe every day is INTERACTIVE. Digital can be an extension of interactive marketing.

Digital is also soooooooo 10 years ago; when no one understood the space at all. Digital sounded cool and trendy, but as the category evolved and matured we were able to provide a better definition around the medium.

Look, I’ve got no beef with Nancy. I’m sure there’s a hell of a lot she can teach me and I’m confident that she’s going to be great in her new position. However, don’t try to pass yourself off as being someone who can leverage interactive experience, when you’ve only played around in the space at a high level. In turn, I promise not to pretend I’m a broadcast expert because I’ve been on a few shoots?

Deal?

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Interactive marketer, innovator, boat rocker, continuous learner, movie lover, risk taker, dad and all around good guy. I'm always up for a spirited conversation. These are my thoughts and ramblings, not those of my employer.
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