Jul 11 2008
State Farm - Not The Good Neighbor I Thought They Were - Part II
Just wanted to quickly post an update to the saga that is my front suspension. The first part of this story can be found here. I got a call from a State Farm claims rep this morning bright and early; before 9 AM CST. Kudos to State Farm. The claims rep wasn’t exactly the most helpful person in the world, but he did as l the questions and provide the basic information you’d expect:
- Explain to him the situation; how did this collision occur?
- Where is the car right now?
- What work has been done on the car already?
- What shop would you like to use?
- We’ll need to send out a claims adjuster to the shop’s location; he/she can be out there in 2 business days.
- The adjuster will assess the situation and determine the proper cost and how the situation should be resolved.
- Assuming the situation is approved, the shop will then schedule the work. I called the shop and we’re looking at about a 4-day schedule out to get the work done.
- Assuming the situation is approved, State Farm will work out payment methods for the deductible payment.
So here is what this means…I won’t know anything till next week; potentially as late as Tuesday. Assuming everything goes according to plan I’ll have my car back the following Tuesday. Essentially, I’m without wheels for 2 weeks.
