I read a blog post the other day that talked about need to be short and to the point when writing. With that in mind, here’s how I feel about Northwest/Delta.

Thanks for trying, but ultimately failing to make sure I didn’t make to Minneapolis to see the birth of my second child, John Paul. Never, again will I fly Northwest/Delta. It’s Southwest all the way.

I should have learned by lesson after this event, but I didn’t. I mistakenly assumed that things would change after the Northwest/Delta merger. They changed alright, but for the worse. Fool me once, shame on you. Fool me twice, shame on me.