Why Being A Social Media Expert Is A Bad Thing

Whenever I hear the phrase “social media expert” I cringe just a little bit.  Well, actually a lot.  To see people like @iJustine and @Pistachio be considered experts blows my mind.  It genuinely shows that right now companies are looking for anyone to tell them, “it’s ok, I’ve got this covered for you.”  That’s just not a recipe for success.  I’ll save the eventual rant on “expert” for a later post.  What I wanted to concentrate on today is the concept of being a viewed as or selling yourself as a Social Media Expert.

Before, we hop into that, I just want to say upfront that this is not about jealousy or my inability to get social media.  My book of accomplishments speaks for itself.

With that out of the way, here we go.  By definition, the term social media expert indicates someone can be considered an authority in a specialized skill-set.  Seriously, that’s what the dictionary says.

a person who has special skill or knowledge in some particular field; specialist; authority: a language expert.

The word though that jumps out at me is SPECIALIST.  You know what a specialist is?  The kicker of a football team.  Better yet, the long snapper.  Sure, they’re important positions, but the people holding those positions are often considered easily replaceable and not “real” football players.  Ouch.  I know, but it’s true.

If you’re considered a social media expert, by default you’ve been pigeon holed into a very niche marketing segment.  If you pitch yourself as a social media expert, you are effectively raising your hand and saying, “I can do only one thing…and that one thing is really niche.”  Would you ever position yourself that way during a job interview?  Think about it.

Imagine a scenario where a designer interview for a position, but indicates the only thing he knows how to design are postcards.  But, he’s an expert at designing postcards.  His competition though is a woman that’s a pure designer with experience in print, direct, interactive, etc.  Long-story-short she has experience in a variety of design mediums.  I’ll bet dollars to donuts, 99% of the time the person with just the postcard experience does NOT get hired.  The 1% of course is for the companies that do nothing but specialize in postcards :)   Therefore hiring a postcard design expert makes total sense.

Look, in the simplest terms, the most convenient definitions – branding yourself a social media expert conveys you have a a limited set of skills that are specific to a very niche segment of a marketing function.  That doesn’t sound very appealing does it?  For all of you that think being a social media expert is a good thing, let’s catch up in 5 years after the industry has evolved.  I’m pretty sure I’ll have a job as a broad marketer with a focus in interactive (which happens to cover “social”) – will you?

  • http://adpress.org/ Norbert Mayer-Wittmann

    Very good article – of course I’m going to ask you what I ask almost everyone who writes about the term “social media” — namely what does “social media” mean? (you’ve already defined “expert” — which is simply a dictionary definition, but since “social media” is not defined in the dictionary, it’s far more important to define in this context.

    Another thing to point out is the irony that many people are paid to do nothing more than manipulate websites + links to “optimize” for Google (they call it “search engine optimization” [SEO], but in fact they do nothing other than reverse-engineer to Google’s algorithms … which is precisely the reason why Google search-engine results pages [SERPs] are usually filled with spam).

    So I agree with you to note that it’s weird that so many will specialize on the quirky optimization techniques, it’s nonetheless true that many people are still stuck in web 2.0, even though the millenials (and some more advanced older users) have moved beyond Google a long time ago.

    :) nmw

  • http://adpress.org Norbert Mayer-Wittmann

    Very good article – of course I’m going to ask you what I ask almost everyone who writes about the term “social media” — namely what does “social media” mean? (you’ve already defined “expert” — which is simply a dictionary definition, but since “social media” is not defined in the dictionary, it’s far more important to define in this context.

    Another thing to point out is the irony that many people are paid to do nothing more than manipulate websites + links to “optimize” for Google (they call it “search engine optimization” [SEO], but in fact they do nothing other than reverse-engineer to Google’s algorithms … which is precisely the reason why Google search-engine results pages [SERPs] are usually filled with spam).

    So I agree with you to note that it’s weird that so many will specialize on the quirky optimization techniques, it’s nonetheless true that many people are still stuck in web 2.0, even though the millenials (and some more advanced older users) have moved beyond Google a long time ago.

    :) nmw

  • Suzanne

    My only problem with this is that I disagree that “expert” means you’re ONLY good in said field. I think you can be an expert in multiple areas — you are just very, to your point, specialized.

  • http://ijustine.com/ Justine

    I’ve never claimed to be an expert, so I’m not sure where you’re getting that from. I do what I do for fun and because I’m passionate about technology and the community I’ve built over the years.

    I’ve quit going to conferences because of some of these social media experts preaching non-sense to audiences.

  • Suzanne

    My only problem with this is that I disagree that “expert” means you’re ONLY good in said field. I think you can be an expert in multiple areas — you are just very, to your point, specialized.

  • http://ijustine.com Justine

    I’ve never claimed to be an expert, so I’m not sure where you’re getting that from. I do what I do for fun and because I’m passionate about technology and the community I’ve built over the years.

    I’ve quit going to conferences because of some of these social media experts preaching non-sense to audiences.

  • http://www.thekmiecs.com adamkmiec

    Justine

    To be clear, I’m not claiming you are a self proclaimed expert.

    Just look at this google search of iJustine and social media expert: http://www.google.com/search?q=ijustine+social+media+expert&ie;=utf-8&oe;=utf-8&aq;=t&rls;=org.mozilla:en-US:official&client;=firefox-a

    It’s not like you have a consultancy a la Laura F where you’re passing yourself as an authority. I’d argue that you’re a communications expert with your involvement in social being a part of it. My point was that for someone to call you a social media expert seems awfully niche.

    Happy to talk offline.

    Adam

  • http://www.thekmiecs.com Adam

    Justine

    To be clear, I’m not claiming you are a self proclaimed expert.

    Just look at this google search of iJustine and social media expert: http://www.google.com/search?q=ijustine+social+media+expert&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

    It’s not like you have a consultancy a la Laura F where you’re passing yourself as an authority. I’d argue that you’re a communications expert with your involvement in social being a part of it. My point was that for someone to call you a social media expert seems awfully niche.

    Happy to talk offline.

    Adam

About
Head of Social Media at Walgreens. Interactive marketer, innovator, boat rocker, continuous learner, movie lover, risk taker, dad and all around good guy. I'm always up for a spirited conversation. These are my thoughts and ramblings, not those of my employer.
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