Comments on: Credit Card Relationships http://www.thekmiecs.com/marketing-advertising/credit-card-relationships/?utm_source=rss&utm_medium=rss&utm_campaign=credit-card-relationships Opinions And Ramblings By Adam Kmiec On All Things Media Wed, 08 Feb 2012 05:26:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jkgala99 http://www.thekmiecs.com/marketing-advertising/credit-card-relationships/comment-page-1/#comment-4334 Jkgala99 Fri, 06 Aug 2010 23:27:30 +0000 http://www.thekmiecs.com/?p=2555#comment-4334 Why do I suspect that at 20 yrs old, you weren't paying with an Amex Black card. Why do I suspect that at 20 yrs old, you weren't paying with an Amex Black card.

]]> By: Lee Mikles http://www.thekmiecs.com/marketing-advertising/credit-card-relationships/comment-page-1/#comment-4326 Lee Mikles Wed, 28 Jul 2010 19:49:23 +0000 http://www.thekmiecs.com/?p=2555#comment-4326 I couldn't agree more Adam,<br>It is frustrating to hear about other agencies taking our clients to super boxes, etc, but more often than not, the client doesn't put much stock into it. The event doesn't change the relationship (expect maybe to reinforce that, after 4 hours sitting next to the agency sales guy, that he is in fact a DB.<br><br>While I truly enjoy the great relationships I've made with a number of clients, I think they work best when the social relationship is distinct from the biz relationship. The relationship helps when the client needs to 'pull the fire alarm' about some potential issue, but the work of the team is what gets more work. I couldn't agree more Adam,
It is frustrating to hear about other agencies taking our clients to super boxes, etc, but more often than not, the client doesn't put much stock into it. The event doesn't change the relationship (expect maybe to reinforce that, after 4 hours sitting next to the agency sales guy, that he is in fact a DB.

While I truly enjoy the great relationships I've made with a number of clients, I think they work best when the social relationship is distinct from the biz relationship. The relationship helps when the client needs to 'pull the fire alarm' about some potential issue, but the work of the team is what gets more work.

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